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Sagicor Bank

Support centre

Everything you need to get the best out of your bank.

Sagicor Bank's Support Centre is full of resources to ensure you have the best experience interacting with the bank.

We're here

Client Experience Centre

Our Client Experience Centre is always ready to offer support and solve any issues that arise. Talk to a person, chat with Dot — our virtual banking assistant — or open a ticket with the Help Desk.
A Sagicor Bank Client Experience Centre agent at the virtual help desk

Resources

Help, in four directions.

Fraud Protection & Investigations

Never fear, the FPI is here. Learn how to spot online fraud, and what to do the moment something feels wrong.

Learn about fraud

Terms & Conditions

The agreement that governs your accounts, cards and services — published in full, in plain sight.

Read the terms

Report an issue

Something not working as it should? Raise it with our help desk and we'll pick it up.

Open a ticket

Dispute a transaction

If you don't recognise a charge on your account or card, start a dispute with our team.

Start a dispute

Still stuck?

Talk to a human.

Our Client Experience Centre is on (246) 228-7225, or email support@sagicor.bank and we'll come back to you.

Call (246) 228-7225Email us